Refund / Cancellation Policy

Skip Hire Refunds Policy

• At Fastway Skip Hire, we understand the changing requirements within the Waste Transfer Industry and aim to be as accommodating as possible in respect of changes and cancellations.
• Customers have the right to cancel any Skip Hire orders up until the point at which the skip is despatched from our yard. Under these circumstances, a full refund will be made in relation to the cost of the Skip Hire. Any monies paid for the purchase of Permits in relation the the cancelled Skip Hire will not be refunded.
• A request to cancel Skip Hire after the point when the Skip has been despatched from our Yard, will result on no refund being made for the Skip Hire or any required Permits.

Liabilities of Customers

• During the agreement, the customer shall make well to Fastway Skip Hire all loss of or damage to the equipment (fair wear and tear excepted).
• The customer shall indemnify and hold Fastway Skip Hire harmless against any injury, demands, actions, costs, charges, expenses, loss damage or liability to any persons or property arising from:
• Any act, omission or negligence of the customer, its agents or employees; or the provision of the service. If the customer requests that the equipment be placed in a position which requires the vehicle to leave the public highway, the customer shall indemnify and hold Fastway Skip Hire harmless against any loss, costs, claims, damages or expenses that Fastway Skip Hire may thereby incur whether as a result of damage to the vehicle, the equipment, the property of the customer or a third party including damage to the road margin or pavements.
• The customer shall maintain insurance cover in respect of this indemnity and shall at the request of Fastway Skip Hire provide a copy of the insurance policy as proof of maintaining such cover.

Restricted Material

The Customer warrants; Not to deposit in the Equipment Restricted Material which shall include (but not limited to)

• Fridges/Freezes
• NO Plasterboard ( Unless prior discussed with Fastway Skip Hire)
• Tyres
• Paint cans
• TV’s/Monitors
• Asbestos
• Clinical Waste
• Florescent Tubes
• Solvents
• Liquids
• Oil
• Batteries
• Hazardous/Toxic Material
• Gas Cylinders
• Surcharges will apply where any of these items have been deposited without the prior permission of Fastway Skip Hire or the Owner and the Customer warrants to pay any such surcharges immediately upon demand by Fastway Skip Hire.